Problems Downloading, Installing or Updating Microsoft Edge browser


Microsoft has started rolling out new Microsoft Edge for Windows 10. If you are having problems downloading, installing, or updating the new Microsoft Edge, follow these troubleshooting tips for installing and updating Microsoft Edge. I am sure many of you are pro users, but keeping in mind not everyone is, we have created the guide for basic users as well.

Problems Downloading, Installing or Updating Edge browser

While Microsoft Edge should not have any issues when it comes to downloading, installing an update the Microsoft Edge to the new version. But then we all know things go wrong. So if you are having issues, follow these tips.

  • Check OS Support
  • Check Network Connectivity
  • Add to Trusted Sites
  • Restart your computer
  • Reinstall Edge.

Note: If you are not able to find your extension after Migration, then its probably because the extension is not available for the new Edge, which is based on Chromium. You can download it from Chrome Store or use Edge Legacy to keep using the older version.

If you cannot download or install Edge using the installer, use Windows Updates and see if it helps. If not you may proceed.

1]  Check your operating system

Microsoft Edge is currently available for both Windows and macOS. If you are using Windows 10, Windows 8 and 8.1, and Windows 7.  It’s also available on macOS 10.12 Sierra or higher. So make sure you have the right version of Windows 10 or macOS.

If it’s not working because it is not supported on your version of Windows 10, then we suggest you upgrade to the least supported version of Windows 10 it is supported using Rufus.

2] Check network connectivity

If you are having issues with downloading Microsoft Edge, then there can be two reasons behind it. First is network connection issues in Windows 10, and second is the VPN.

  • Follow our detailed guide on how you can fix Network connection issues in Windows 10.
  • If you are using a VPN, and you receive a 403 error, then the VPN is blocking Microsoft Edge download. We would recommend you to disconnect VPN to download the installer. Once the download and installation are complete, you can reconnect.
  • We will also suggest temporarily disabling any third-party security software.

3] Add to trusted sites

Add to trusted sites Edge Download

Microsoft recommends adding and to your browser’s list of trusted sites. If you are using Internet Explorer to download Microsoft Edge, follow the steps:

  1. Open Internet Explorer and then navigate to Tools  > Internet options.
  2. Select the Security tab, then select Trusted sites > Sites.
  3. Under Add this website to the zone, type the URLs we mentioned above, select Add and then select Close.
  4. Try downloading again.

4] Restart your computer

Some users have reported that new Edge keeps closing right after it opens or importing favorites is not working. In that case, we highly recommend you to restart your computer to iron out the problem. To restart your computer, select Start  > Power  > Restart.

4] Try reinstalling Microsoft Edge

If Edge is not working after installation, and a computer restart is of no help, it is best to reinstall it again. It is important that you choose the right version, especially if you are selecting one for Business computers. You can select channel, platform, and then download the installed.

If language is a problem, then the new Microsoft Edge is available in 90 languages. Open a new tab in Edge, and go to the edge://settings/languages and change the language.

5] Microsoft Edge Error Codes

If you receive error codes during installing updating new Microsoft Edge, then follow our exhaustive guide which covers all these error codes for Microsoft Edge.

  • Error 3 or 0x80040154
  • Error 3 or 0x80080005
  • Error 7 or 0x8020006F
  • Error 403
  • Errors 1603 or 0x00000643
  • Error 0x80070070
  • HTTP Error 500 or Error 0x8004xxxx or 0x8007xxxx
  • Error 0x8020006E or 0x80200059
  • Error 0x80200070 (Published)
  • Error 0x80200068 or 0x80200065 or 0x80200067
  • The updater is currently running. Refresh in a minute to check again

Lastly, if nothing works and you are still having trouble, contact the Microsoft Support team.

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