How can I turn off HBO Max? Your HBO Max membership can be cancelled at any time. The methods, however, differ depending on how you enabled HBO Max.
How To Cancel A Direct HBO Max Subscription
- Go to HBOMax.com on your computer and sign in (if needed).
- Choose your profile (upper right) and then Subscription.
- Choose Manage Subscription.
- If you don’t have a Manage Subscription option, take note of who your subscription is billed through and find them in the third-party billing providers section below.
- Choose Cancel Subscription.
- Confirm your cancellation and take note of your expiration date.
You can continue streaming HBO Max until your subscription expires at the end of your billing cycle.
How To Cancel A HBO Max Subscription Through Google Play Store
If you signed up for HBO Max through Google Play, you must cancel your subscription through Google Play. Here’s what you need to do:
From an Android Device:
- Open the Google Play Store
- Select the menu button (three stacked lines on the left).
- Choose Subscription.
- Find the HBO Max app in the list and then select Cancel.
From a Computer:
- Go to https://play.google.com/store/account
- Locate and select Subscriptions.
- Locate HBO Max and choose Cancel.
If you’re having trouble when trying to cancel your HBO Max subscription through Google, don’t hesitate to get in touch with Google Play Support at https://support.google.com/googleplay or 855-836-3987. You can also read Google’s help article, Cancel HBO Max, on the Google Play store.
How To Cancel HBO Max Subscription Through Apple
If you subscribed to HBO Max through any of Apple’s services (Apple TV, iPhone, or iPad), here’s how to cancel your subscription:
From an iPhone or iPad:
- Open the App Store.
- Select your profile in the upper right-hand corner.
- Choose Subscriptions and select HBO Max.
- Select Cancel Subscription.
- Follow the directions to complete the cancellation.
From an Apple TV:
- Open Settings on your Apple TV.
- Select Users & Accounts, and choose Account.
- Select Subscriptions.
- Choose HBO Max and Cancel Subscription.
From a Computer or Mac:
- Open iTunes on your computer.
- Select Account from the and then View My Account and enter your password.
- Select Settings, then Subscriptions, and to the right, choose Manage.
- Choose HBO Max and Cancel Subscription.
- Select Done.
If you don’t see a cancel option, select ‘turn off auto-renewal.’ Doing so will terminate the subscription at the end of the current billing period. For more details about managing your subscription through iTunes, you can visit Apple’s support site.
How To Cancel Your HBO Max Subscription Through Roku
If you signed up through Roku, here’s how to cancel your HBO Max subscription:
From the Roku player (using a Roku remote that has a * button):
- Browse and highlight the HBO Max app from Roku home.
- Press the Options (*) button on your remote control.
- Select Manage Subscription from the options menu.
- Select Cancel Subscription.
From a Computer:
- Sign in to your Roku account at roku.com.
- Select Manage Your Subscriptions.
- Select HBO Max.
- Select Unsubscribe.
If you have any questions, contact Roku Support at https://support.roku.com/en-gb/ or 816-272-8106.
How To Cancel HBO Max Through Amazon
You can cancel your HBO Max subscription by turning off auto-renewal from the Amazon website, the Amazon Appstore, or your Kindle Fire Tablet.
On the Amazon website:
- Go to http://www.amazon.com.
- On the upper right-hand side look for the ‘Your Account’ menu.
- Mouse over the ‘Your Account’ menu item and when the menu displays, look toward the bottom for ‘Your Android Apps and Devices’ and click it. You may be asked to sign in with your Amazon.com credentials if you are not signed in already.
- On the ‘Your Apps and Device’s page, click ‘Your Subscriptions’ in the left-hand menu.
- Select your HBO Max subscription and click ‘Cancel Subscription’.
On Fire Tablets:
- Tap ‘Apps’ and then tap ‘Store’.
- Open the menu, and then tap ‘Subscriptions’.
- Select your HBO Max subscription and click ‘Cancel Subscription’.
On the Amazon Appstore:
- Open the menu, and then tap ‘Subscriptions’.
- Select your HBO Max subscription and click ‘Cancel Subscription’.
For more information on how to turn off auto-renewal, you can visit Amazon’s Manage Your Subscriptions help article. Your subscription remains active after turning off auto-renewal until the end date listed under ‘Manage Subscriptions.’
How To Cancel HBO Max Subscription Through Xfinity
If you added HBO Max to your Xfinity subscription and want to cancel it, you can do so on the channel’s main page. Select Manage My Subscription tile to manage your subscription.
You can also press the Info button on your remote while watching a program from your subscription and select My Subscription. Are you already subscribed to the network? You’ll see an option to Unsubscribe. For more help, visit the Xfinity Help Center.
How To Cancel HBO Max Through Hulu
If you make payments through Hulu, you can cancel your subscription via your Hulu account page. Here’s how:
- Go to hulu.com/account and sign in to your Hulu account.
- In the Your Subscription section, select Manage Add-ons (next to Add-ons).
- Find HBO Max and toggle the checkmark to an X.
- Select Review Changes to confirm.
For more help, see Hulu’s Manage your add-ons article.
How To Cancel HBO Max Through YouTube TV
If you make payments through YouTube TV, you can cancel your subscription on the web. Here’s how:
- Go to tv.youtube.com and sign in to your account.
- Choose your profile picture, then Settings > Membership.
- Choose the checkmark next to HBO Max.
- Choose Confirm to finish.
